Vilnius

Sales Process Manager

Indigroup is an executive and specialist search company. Our client  – Venipak (www.venipak.com) is an internationally operating company for more than 17 years providing express parcel delivery services and other logistic solutions in Lithuania, Latvia, Estonia, Poland, Nordic countries, Germany, China and US. Company is an active participant in the expansion of the parcel delivery market, and by dedicating a lot of attention to long-term links with clients it ensures the highest quality of service. Every day Venipak delivers more than 71.000 packages for more than 7000 corporate clients.

At the moment we are looking for an experienced b2b sales professional, capable of taking the position of Sales Process Manager. The person will be responsible for recognising, developing, and implementing process improvements within the Sales department of an international organisation.

#Scale

12 mln packages delivered each year

#Team

More than 1000 employees in the group

#Network

Parcel deliveries to more than 212 countries

Description

  • Managing and maintaining sales data in CRM and other software programs
  • Lead the process of transition from current CRM to new CRM (SalesForce), including developing transition plan, researching best practices, implementing changes
  • Set up Key Performance Indicators, dashboards and reports, both in CRM and beyond, to track sales operations and cross-functional efficiencies, and identify areas for improvement
  • Assisting the Sales Leaders with Pipeline and Opportunity inspection
  • Preparing Monthly/Quarterly Business Review presentations
  • Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management
  • Creating and maintaining Sales Department policies, procedures, training manuals, and sales-related resource material
  • Enhance sales productivity by enabling the team to work smarter by simplifying processes;
  • Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell processes
  • Train sales team to utilize systems that increase sales efficiency, including CRM and additional sales operations tools
  • Maintain procurement and contract records

Company offers

  • Key sales process improvement position in a leading company in the region
  • Ambitious tasks and sky-hi goals
  • A professional and friendly team
  • Learning package with dedicated budget for your courses, seminars, certifications
  • Monthly salary 3300-4100 EUR (gross)

Requirements

  • Successful experience (3+ years) in b2b sales operations as a key person for process improvement
  • Bachelor’s degree required; technical or business-related field preferred
  • Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact
  • Strong understanding of SalesForce or other CRM applications
  • Advanced knowledge of Excel (data filters, VLOOKUP, Pivot Tables, Data connections, Macros)
  • Intellectual curiosity
  • Strong analytical and problem-solving skills
  • Ability to communicate efficiently with the team, departments and partners

Contact information

Ramūnas Volkovas

+370 677 44543
ramunas@indigroup.lt

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